Mentally Jacked

Shipping & Delivery Policy

Last updated: August 2026 · Version 1.0

1. Nature of what we provide

MentallyJacked.in provides digital products and services only. We do not sell, ship or deliver any physical goods.

Everything available on this website is delivered electronically: educational articles, training guides, nutrition plans, downloadable PDF guides, online courses and access to our web-based assessment and calculation tools.

2. Delivery method

All purchases are delivered through your account on this website.

On successful payment, access is granted automatically to the account registered at the time of purchase. Downloadable material can be accessed and downloaded from within your account for as long as your membership remains active.

A confirmation email is also sent to the email address registered with your account.

3. Delivery timeline

Delivery is immediate. Access is granted within a few minutes of payment being confirmed, and in most cases instantly.

In the uncommon event that payment is confirmed by your bank but access has not appeared within 24 hours, please contact us using the details below and access will be granted manually.

4. No shipping charges

As no physical goods are shipped, no shipping, handling, courier or delivery charges apply to any purchase. The price displayed at checkout is the total amount payable.

5. Serviceable locations

Because delivery is digital, our products and services are accessible worldwide wherever you have an internet connection. There are no regional delivery restrictions.

Prices are displayed and charged in Indian Rupees (INR).

6. Delivery failures

If you do not receive access after a successful payment, this is usually one of the following:

  • The payment was authorised but not captured by your bank
  • The confirmation email was filtered into a spam or promotions folder
  • The purchase was completed with a different email address to the one you are signing in with

Contact us with your registered email address and the payment reference, and we will resolve it. Where we are unable to grant access, our Refund & Cancellation Policy applies.

7. Contact

For any question about delivery or access:

Jacked Empire (Operator of MentallyJacked.in)

JMD Suburbio 2, Unit 405, 4th Floor, Sohna Road, Gurugram, Haryana 122102, India

Email: admin@mentallyjacked.in

Phone: +91 8447 480 243

Hours: Monday to Saturday, 10:00 to 18:00 IST

We respond to delivery queries within 24 hours.